Frequently Asked Questions

Our courses are open to participants worldwide, from beginners to experienced professionals.

• Foundation courses have no prerequisites and are suitable for anyone new to the standard.
• Internal Auditor courses are best suited to participants with around 6 months to 1 year of experience in a management role, auditing, or implementation of ISO standards, along with basic familiarity with the PDCA cycle and management system terminology.
• Lead Auditor courses are best suited to participants with 1–2 years of relevant experience. We recommend completing an Internal Auditor course first if you're new to auditing.

• Foundation — an introduction to the requirements and structure of the standard. No exam pressure, ideal for building baseline understanding.
• Internal Auditor — prepares you to audit your own organization's management system against the standard.
• Lead Auditor — prepares you to lead external certification audits of other organizations; typically required for a career as a certification body auditor.

Courses are currently delivered in English. Live/virtual sessions are scheduled across multiple time zones — check the Training Schedule page for exact dates and start times in your region, or contact us to check if a batch can be arranged for your time zone.

Yes. Our Lead Auditor courses are IRCA and CQI recognised, meaning the certificate is accepted by certification bodies and employers globally as evidence of competent auditor training, regardless of which country you complete the course from.

Three formats are available, shown against each course in the catalog:

• Self-paced online — study independently through slides, exercises, quizzes, and downloadable material, on your own schedule within the access window.
• Virtual classroom — join live sessions with an expert trainer via video conferencing, on scheduled dates.
• In-house / corporate — private sessions arranged for a specific organization's team, online or on-site.

Our platform works on laptops, desktops, and tablets (including iPads), using a modern browser such as Chrome, Firefox, Safari, or Edge. For the best experience during live sessions and exams, we recommend a stable internet connection of at least 5 Mbps and a device with a camera and microphone if your course requires webcam-based exam supervision.

No installation is required for self-paced courses — everything runs in your browser. Virtual classroom sessions use standard video conferencing tools (e.g., Zoom), which you can join from a browser or app.

Save your progress as you go using the "Save & Next" option within the exam module. If you're disconnected, email us at training@eascertification.com as soon as your connection is restored, and our team will help you resume or reschedule your exam.

Register on the course catalog, choose your standard and format, and complete payment online. You'll receive your login details by email once registration is confirmed.

We accept major international and domestic cards, along with regional payment options (such as UPI and net banking, where applicable) through our secure payment gateway. All transactions are processed in a secure, encrypted checkout. Cash and cheque payments are not accepted.

Where supported by our payment gateway, prices can be displayed and charged in select local currencies. If your currency isn't available at checkout, payments default to USD or INR depending on your course selection — contact us if you're unsure which applies before you pay.

Yes. Bundled pricing is available for the Foundation + Internal Auditor + Lead Auditor pathway on the same standard (see Bundles), and corporate/group rates are available for teams enrolling together. Email training@eascertification.com with your requirements for a group quote.

For corporate and in-house enrollments, invoicing arrangements can be made. Contact training@eascertification.com with your company details and the course(s) you're interested in.

Self-paced courses must be completed, including the final exam, within 30 days of registration. Your access will be deactivated after this period, so we recommend pacing your study accordingly. Virtual classroom courses follow the fixed live schedule shown at enrollment.

Extensions may be granted on a case-by-case basis, particularly for documented technical or medical circumstances. Contact training@eascertification.com before your access window closes to request one.

Email training@eascertification.com at any time — we typically respond within 1–2 working days. You can also use the in-portal query/support option available once you're logged in.

Downloadable materials provided during the course remain yours to keep. Access to the interactive learning portal itself is limited to the active course period (30 days for self-paced courses, or the scheduled dates for virtual classroom courses).

Evaluation is based on end-of-module quizzes/exercises and a final examination. A minimum score of 70% on the final exam is required to receive a certificate of completion.

You're entitled to one free retake if you don't pass on your first attempt. Email training@eascertification.com to arrange your retake.

Successful candidates receive a certificate of achievement, typically issued digitally (PDF), with a physical copy available on request depending on the course.

Certificates can be verified by contacting training@eascertification.com with the certificate number and candidate name.

Certificates don't expire, but when a standard is revised (for example, a new edition of an ISO standard is published), we recommend refreshing your knowledge through a transition course to stay current with the latest requirements — see the next section.

When an ISO standard is updated to a new edition, both the outgoing and incoming versions are usually available for training during a transition period set by the standard's governing body. We recommend:

• If your organization is currently certified to the older version, continue with that version's training until your organization formally transitions.
• If you're starting fresh, applying for new roles, or your organization is moving to the new edition, take the latest version.

Check the specific course page or contact training@eascertification.com to confirm which edition is currently recommended for a given standard, as transition timelines vary by standard and are updated periodically.

Not necessarily. A shorter transition course covering just the changes is usually available at a reduced rate, rather than requiring the full course again.

Once payment is completed and course material has been accessed, the enrollment is non-refundable and non-transferable. If you haven't yet accessed any material, contact training@eascertification.com to discuss options.

This policy applies exclusively to virtual, online, or open courses. If EAS cancels a course, you will be notified via email and offered alternative course dates. If the proposed dates are suitable, you may opt to join; otherwise, you can request other schedules by emailing us, or choose to receive a full refund of your registration fee. Please note, EAS is not responsible for any additional expenses you may have incurred in connection with the cancelled course.

No — each enrollment is for individual use only. Access will be revoked without refund if login sharing, exam manipulation, or fraudulent claims are identified.

Your information is used to manage your enrollment, issue your certificate, and — only if you opt in — send you course updates and offers. We don't sell your data to third parties. Contact training@eascertification.com with any data privacy questions or requests.

IRCA (International Register of Certificated Auditors) is a globally recognised body that sets standards for auditor competence. Courses marked IRCA-certified meet its curriculum and quality requirements, which strengthens their recognition with employers and certification bodies worldwide.

EAS (Empowering Assurance Systems) is a conformity assessment and training body operating internationally. It works alongside affiliated entities within the same group that provide certification and accreditation services — if you're unsure which entity applies to your certificate or course, email training@eascertification.com and we'll clarify.